Customers book consultation appointments online — fewer phone loops, less empty time on the showroom calendar.
Why appointment booking matters
Showroom visits drive revenue for kitchen studios and furniture retailers, but scheduling those visits by phone eats hours. Someone calls, leaves a message, gets called back, negotiates a slot, then forgets to confirm. Online booking was one of the earliest requests from the field (March 2026).
We needed booking that fits retail reality: defined services, staff availability, confirmation emails, and a clean handoff into the CRM so the sales team sees the request alongside other leads.
What we shipped
Appointment booking with Baikal/CalDAV — services, availability, and confirmation emails from one setup. Booked appointments arrive as leads in the CRM with reminders and team visibility, so the calendar and the pipeline stay aligned.
For your business · Request a demo
