Website1, CRM2, and lead management3 — one system.

Customers search online for kitchens, appliances, and furniture. Make sure their inquiries reach you — not a sticky note, a lost email, or a competitor. For owner-led kitchen, appliance, and furniture retailers in the DACH region.

Hosted in Germany. GDPR compliant. No per-seat pricing.

  • 1 Hosting and maintaining your website on WordPress. Design, updates, new features — we handle it. See pricing
  • 2 Customer management without the runaround: a purpose-built CRM, data-independent, no outside access to your data — from inquiry through opportunities and pipeline to follow-up; we expand existing-customer campaigns and review workflows step by step (More for retailers).
  • 3 Every inquiry from your website, email, or phone is captured and tracked — no sticky notes, nothing forgotten.

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re:praesent dashboard showing CRM, lead and opportunity overview, and website statistics

re:praesent Complete

Website, email, leads, and CRM — one system instead of five, with a focus on sales and customer relationships.

Not five invoices. Not five logins. One system that works for you.

  • Website & WordPress
  • Email
  • Leads & contacts
  • CRM & pipeline
  • Email logging
  • Analytics

€30 / month
€300 / year

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What’s included

Website, email, leads, contacts, CRM, and analytics — connected in my.repraesent.com. Plugin management, WordPress login, and BCC email logging are built into the tool, not bolted on as extra logins.

Website

Customers find you online — inquiries land in the system without a separate form service.

Website management

WordPress login, plugin management, SEO and cookie settings — in the tool, without memorising wp-admin.

Email

info@yourname.de — unlimited mailboxes, no extra cost.

Lead Capture

Every website inquiry lands in the CRM automatically.

GDPR Cookie Banner

We set up the banner and keep it current.

Plausible Analytics

Visitor numbers and sources, without cookies or Google.

Appointment Scheduling

Customers book online, you save phone calls.

CRM

Every inquiry is captured; opportunities and next steps stay visible — table or Kanban, assigned to your team.

Contacts

Every customer in one place — with leads, opportunities, and the full email history per person.

Email logging

A BCC address for your inbox: customer emails from Outlook or Apple Mail attach to the right contact automatically.

Google Search Console

Know how customers find you on Google.

How it works

From inquiry to appointment — four steps.

Website

A customer visits your website and submits an inquiry.

Lead

The inquiry lands in the CRM automatically.

CRM

You see leads, opportunities, and next steps at a glance — nothing disappears into the inbox.

Follow-up

You respond and keep the thread of record — from appointment through close and beyond.

Built differently

  • You talk to real humans.
  • No ticket system as the default path.
  • Built on an open-source foundation.
  • No dependency on US cloud platforms.

Built for Europe

  • Hosted in Frankfurt.
  • GDPR-compliant infrastructure.
  • Data stays in the EU. Encrypted in transit and at rest.

For owner-led retailers

Simple CRM and customer follow-up for retailers who don’t fit HubSpot — and don’t want to be locked into a buying group or planner.

If you run an owner-led kitchen, furniture, or appliance business and the buying-group CRM or your planning tool’s CRM doesn’t fit: leads, opportunities, existing customers, and follow-up — here’s re:praesent summarised for you.

my.repraesent.com

The product at a glance

Dashboard, website, leads, contacts, CRM, email logging, and analytics — all in one login. This is what my.repraesent.com looks like in daily use.

Dashboard — pipeline, tasks, and leads overview
Dashboard — overview
Website — WordPress login and plugin management
Website — WordPress & plugins
Leads — all inquiries
Leads — all inquiries
Contacts — customers and email history
Contacts — customers & history
CRM — pipeline and opportunities
CRM — pipeline & opportunities
Email logging — BCC address for customer emails
Email — BCC logging
Settings — profile and team
Settings — profile & team
Analytics — visitors and sources
Analytics — visitors & sources

For brands & networks

One login for every location

Whether you have ten retailers or a hundred: website analytics, leads, and social ads across the entire network — filter, compare, and export without jumping into individual dealer accounts.

  • Network analyticsVisitors, pageviews, and lead rankings per retailer — and rolled up across the network.
  • Social adsGoogle and Facebook campaigns for every dealer: spend, clicks, impressions, and conversions in one dashboard.
  • RetailersEach location with products, lead sources, and team — status and recent activity at a glance.
  • Brand-wide leadsFilter every inquiry by retailer, campaign, status, or source — including Excel export.
Brand dashboard — social ads and leads across retailers
Brand dashboard — social ads & leads
Network analytics — website visitors per retailer
Network — website analytics
Retailers — locations, products, and lead sources
Retailers — every location
Campaigns — Google and Facebook across the network
Campaigns — Google & Facebook
Brand-wide leads — filter and export
Leads — filter network-wide

Two paths, one system

For brands and retailers

Whether you run a network of a hundred partner stores or a single kitchen studio — re:praesent scales with you without buying two products.

For brands & buying groups

You work with many retailers and need an overview of website performance, leads, and social ads — not fifteen separate logins.

  • Network analytics across every partner store
  • Compare Google and Facebook campaigns
  • Filter and export brand-wide leads

See the brand dashboard

For retailers

You don’t need enterprise complexity — you need website, email, and CRM that captures every inquiry and keeps opportunities visible.

  • Leads from website, email, and phone in one place
  • CRM with pipeline, contacts, and BCC logging
  • WordPress management without memorising wp-admin

More for retailers

Common questions

Do I really need this?

If inquiries come in via email, phone, and forms and nobody has the full picture — yes. re:praesent captures every inquiry automatically and shows you who asked what and when.

What exactly is included?

Website, email, lead capture, CRM, appointment scheduling, analytics, and cookie banner — all connected. For kitchen, appliance, and furniture retailers, that means one system instead of many tools, with sales and customer relationships first.

Can I use individual products only?

Yes. The bundle offers the best value, but each component — website, email, CRM, analytics — is available separately.

Is the system GDPR compliant?

Yes. Hosted in Frankfurt, Germany. Encrypted transit and storage. No dependency on US cloud platforms.

Where is my data stored?

In Frankfurt, Germany or other EU regions. Encrypted transit and storage.

What happens to my existing website?

We handle the migration completely. If you already have a WordPress site, we migrate it for free. Other websites can be converted into a modern WordPress template. Your existing site stays online until everything is ready.

How quickly can we get started?

Most setups are complete within two weeks.

Who is behind re:praesent?

For ten years we’ve been building software and websites for furniture and kitchen retailers. Read more on our Team page. Personal contact, no ticket system — you talk to us directly.

How do I reach support?

Directly. Via email, phone, or video call. No ticket system, no queue. You talk to real people who know your setup.

Am I locked into a contract?

No. You can pay monthly or annually. There are no long-term commitments.

Do you support German and English?

Yes. We work with DACH businesses in both languages.